We want you to love your ACWindowFIT purchase. If for any reason you are not satisfied, you may return your product within **30 days** of delivery for a full refund.

To qualify for a return:
– The item must be unused and in its original packaging.
– A proof of purchase (order confirmation or receipt) is required.
– Return shipping costs are the responsibility of the customer, unless the item is defective or damaged on arrival.

Every ACWindowFIT product comes with a **1-year limited warranty** covering manufacturing defects and product failures under normal use.

What’s covered:
– Structural defects in materials or workmanship.
– Issues preventing proper use of the product.

What’s not covered:
– Normal wear and tear.
– Damage caused by misuse, accidents, or improper installation.
– Modifications or alterations made to the product.

To begin a return or warranty claim:
1. Email our support team at [support@acwindowfit.com](mailto:support@acwindowfit.com) with your order number.
2. Describe the issue and include photos if applicable.
3. Our team will provide instructions for return shipping or warranty replacement.

Our customer service team is here to help with any concerns regarding returns or warranties.

📧 Email: support@acwindowfit.com
📍 Location: Centreville, VA, USA